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Subway -
Enterprise Suite

End to End Digital Transformation
of Subway Enterprise Suite

Services

Digitalisation
Web Apps
Mobile app for
IOS, Android
DevOps
ProdOps
UI/UX Design

Location

India
Bangladesh
Srilanka

Industry

Food Tech

About The
Project

Pulse is a subway’s MFZ enterprise store management suite of systems which does a range of activities starting from business identification to managing the in store activities. Before Pulse, the information had been scattered among different excel sheets and it was very difficult to manage them as they started scaling rapidly.

As a solution provider, we were given a walkthrough on complete understanding of their workflows. There are several sub teams that manage their work internally. Some of the problem statements have cross functional dependencies. The holistic idea is to build them a suite of systems which are highly interconnected for seamless execution

Bellcorp Studio is Subway’s Tech Partner for their End to End Enterprise System

How We’ve
helped_Subway
in building their
Tech system?

01

Automation &
Digital Transformation

We helped automate over 15 operations and tasks with our state-of-the art digital transformation tools

02

Reducing Outlet/
Franchise launch by over
3 Months

Our systems automated most manual tasks which otherwise were done manually, which significantly reduced the time to launch stores and manage them helping in overall cost and manpower.

03

Increased Visibility &
Easier Support

Our amalgamation of intra-organisation and inter-support tools in web, and mobile applications helped with supporting outlets, franchisees and other stakeholders to serve and solve issues in an instant.

04

Overall Manpower &
Cost Reduction

Major reduction in time to fetch, and manage data and easier organisation cut down a lot of costs for expansion and management of 700+ stores in India, and management of stores in Sri Lanka and Bangladesh.

05

Backend Streamlining
Tools & Solutions

An encapsulation of 15+ suites of tools helped streamline all processes from onboarding to collecting documents, storing, managing, payouts, vendor management, store management of COCO, COFO stores, finance operations, issue tracking, logistics, etc. which streamlined the entire process

06

Integrated
Solutions

Systems built on the MERN stack with cloud-based systems easily fit in the firm’s ecosystem which works alongside other solutions, Point-of- sales and other internal products

07

Ongoing Long-Term
Support & Maintenance

We work closely with the internal management, technical, operations and finance teams to make sure to serve alongside their growth journey with extended support for scalable systems and 24*7 support.

Roadmap

Mapping Subway's Digital Transformation Journey serves as The Roadmap to Modernization, guiding the subway system toward a more advanced and efficient future.

Discover

Project Kickoff

Requirement Analysis

Design

Wireframing

UI Design

Prototyping

Development

Web App Development

Mobile App Development

Database & DevOps

Delivery

Testing + Launch

24/7 Support

DISCOVER

Requirement 

Analysis

Requirement analysis for the digital transformation of Subway involves identifying the precise technological and operational needs, ensuring a seamless transition to modernization. This in-depth examination ensures that the project aligns with Subway's objectives and enhances the overall commuter experience.

Research & 

User Flow

Thorough research and user flows are integral components in the development of products aimed at digitally transforming subway systems. They enable the creation of user-centric solutions, streamlining commuter experiences and enhancing operational efficiency.

Product
Wireframe

Product wireframes provide a visual blueprint, outlining the structure and layout of digital transformation solutions for subway enterprise systems.

Product UI Design
for Subway

We have developed a vibrant and intuitive UI design portfolio for the subway digital transformation project, featuring dynamic visuals such as graphs and charts that not only enhance user engagement but also convey critical information effectively.

Colours

Typography

Subway UI
Design
Stats

We crafted a design for the subway digital transformation project that resonates directly with commuters. Our approach resulted in a comprehensive, all-in-one solution that empowers travelers to effortlessly manage their journeys, access vital information, and seamlessly navigate the subway system
200+
Web App Screens
150+
Mobile App Screens
50+
Icons Designed
8+
Colours Uses
DEVELOPMENT

Web App
Development

We've engineered a suite of web applications for subway services, ranging from robust invoice systems to efficient workforce management and administrative tools. Leveraging cutting-edge technologies such as React, Redux, Material UI, and Next.js, we've ensured responsive, user-friendly interfaces that optimize subway operations.
React
Redux
Material UI
Next Js

Mobile App
Development

We harnessed the power of React Native to create versatile mobile apps for both iOS and Android platforms, providing seamless access to subway systems on the go. Our development approach ensures consistent performance and user experiences across multiple devices.
React Native

Database &
DevOps

"We harnessed the reliability of MongoDB for our database, paired with the speed and efficiency of Redis for caching, all hosted on AWS cloud infrastructure. This robust tech stack ensures data integrity, lightning-fast performance, and scalability for subway system operations.
BackEnd Development

Using Express JS
Database:
Mongo DB
Cache:
Redis
Cloud: AWS
DELIVERY

Product Testing

We conducted comprehensive automated product testing, including User Acceptance Testing (UAT) cases and rigorous load testing, to ensure the robustness, reliability, and optimal performance of our solutions for Subway Apps.
Automation Testing
UAT Cases
Load Testing

Product Launch

Business
Stats

5000+
Users
700+
Stores
9
Microservices
16+
Internal Apps
<100ms
Latency

Project
Background

Pulse is a unification of many workflows which are highly interconnected. We focused on breaking the problem statements into controllable amount deliverables and targeted one after the other. Each sub problem statement has its own complexity and dependencies. It took a massive amount of knowledge on problem statements to decouple complexities and make the engineering seamless.

In several projects we had external data dependencies and we had considerable amounts of challenges in mapping the external data to the new system. Timeline of the project is also very critical. In less than 6 months we have engineered everything to make the platform live.

Challenges

Some of the notable challenges were:

  • The manual process and undigitalised process internally.
  • Losing track of information and dependency on email for everything.

Actions taken to address the challenges:

  • Moved conventional manual workflows into automated systems.
  • Identified and provided necessary attention to areas where automation could streamline the process.
  • Previously used industry-grade systems had internal workflow challenges. Customised the systems to meet the team's specific in-house management needs.

End to End Digital Transformation

Enabled Subway's digital transformation with 5000+ users, 9 microservices, 13 apps, and launched in 700+ Store locations. Streamlined operations and enhanced customer experience.

Process Workflow

Optimized process workflow for Subway, ensuring efficiency and seamless operations across 700+ Stores

Mesh System

Efficiently managed Subway's MESS system, enhancing organization and communication across locations with streamlined processes.

DevOps

Implemented DevOps practices to streamline software development, deployment, and ensuring efficient collaboration and continuous improvement.

Tech Support

Provided 24/7 tech support, ensuring uninterrupted assistance and resolving technical issues promptly for seamless operations.

Subway
Apps

mySubway is a comprehensive list of solutions that Bellcorop Studio built(ding) for Everstone India Private Limited backed Subway.It has within it an amalgamation of end-end monitoring tools- SUBS, vendor management, ticketing management, contract management, docu storage and data pipeline that is being built under a single eco-system to help digitise the entire workflow for internal usage and its stakeholders.

It also has within it a long-term list of product suites that are to be built by Bellcorp Studio to support with the expansion scale Subway is looking after.

BD

BD Lead App

Essential software for Business Development, enabling lead creation, tracking, & comprehensive site onboarding lifecycle management.

CA

CF Approval

End to End Approval Management System for Admins and Managers

SM

Store Master

Software for Managing all Restaurant, Store Data and User Roles

SR

Service Request

Ticketing Managing Solution for Stores with user roles

qN

qNET

Supply Chain Solution for Stores - Used by Supply Chain heads

IS

Invoice Submission

End to End Invoice Management Solution for Subway

TM

Training Manual

Enterprise Training App with Videos and Documents

DS

Docustorage

Essential software for Enterprise Document Management System

VF

Vendor Form

End to End Vendor Management Software for Subway

Sb

Subs

Data Management Solution for Subway Stores

MA

My Access

Access Management App for Subway

Re

Reports

Software for Report Management at Subway

Stakeholders

How We
have Built?

We built an entire suite of digital transformation tools from Bellcorp Studio’s expertise in the Food and Beverages segment from having served major industry players across the globe with machine learning and AI- driven POS, CRM, Feedback management, loyalty program, KDS systems, Owner dashboard, franchise management solutions. This helped transform major processes and streamlined the operations under Subway outlets and backend management.

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