Customer relationship management (CRM) software that is cloud-based and well regarded is offered by Zoho. It is the most well-known IT corporation behind a long list of more than 40 popular web programmes. They consist of word processing, project planning, wikis, note-taking, databases, and apps for presentations and spreadsheets.
What is Zoho?
More than 3,500 people work for the privately held company Zoho in its international operations. Without any outside money, the company claims to be a profitable enterprise.
Additionally, Zoho has a programme called Zoho College to hire and train high-school pupils as part of its commitment in R&D. This programme graduates more than 15 percent of the company's engineers. Also, this strategy increases the company's workforce with intelligent workers.
The three divisions of Zoho Corporation are as follows:
- Applications for business, productivity, and collaboration are available online at zoho.com.
- ManageEngine provides business IT management.
- WebNMS meets the needs of OEMs (original equipment manufacturers)
List of 10 Zoho Products
The virtualized Performance Management (CRM) software vendor Zoho is incredibly popular and award-winning. Also, it is the reputable IT company behind more than 40 widely utilised web applications. They consist of word processing, databases, spreadsheets, reports, wikis, project management, invoice applications, and word processing.
1. Zoho CRM
The entire customer relationship lifecycle, from lead generation through service and back, is covered by Zoho CRM. Small, midsize, and large-sized businesses that want cross-departmental CRM with assistance for marketing, sales, and service may consider Zoho CRM. This Zoho flagship product primarily focuses on the Sales department.
It covers the whole customer relation lifecycle, from lead generation to service and back. Consider Zoho CRM if your business is small, medium-sized, or large and you want cross-departmental CRM with help for marketing, sales, and service. The Sales division is the main focus of this Zoho flagship product.
2. Zoho Billing
Your company can use this online for free GST invoicing tool from ZOHO Corp for a variety of purposes. It is efficient at keeping track of expenses, keeping track of your work hours, generating professional invoices, transferring payment reminders, and much more. It is designed specifically for SMBs. Features:
Quick sharing of estimations is made available to various clients.
Time management: Aids in managing time in accordance with billing.
Keeping track of spending is made easier with expense tracking.
Reports that are in-depth enable organisations to make wise decisions.
Provides a self-service portal through a client portal.
3. Zoho Projects
Among the most effective project administration tools on the market, Zoho Projects enables small and midsize businesses to effectively manage their projects. It will assist managers in project planning, team collaboration, and tracking the productivity of each individual.
4. Zoho Recruit
Zoho is a fog recruiting tool that assists companies in finding and hiring competent individuals. It controls the complete hiring process from posting work items to managing resumes, shortlisting qualified applicants, and onboarding hiring and recruitment with the use of its powerful tools.
5. Zoho Inventory
The inventory management programme Zoho Inventory is appropriate for small and medium-sized organisations. It seeks to assist companies in increasing the effectiveness of their inventory management system through clever process automation. Any business can stay on top of its stocks and make better decisions when it has an agile platform at its disposal.
6. Zoho Campaigns
Zoho Campaigns is a user-friendly platform that enables you to send the ideal email marketing campaign to the ideal recipient at the ideal moment. List management, campaigns, automated email campaigns, and tracking of sent emails are important aspects.
7. Zoho Social
It is a social network platform that is specifically developed to assist businesses in asserting power over social networks. You can schedule posts, keep track of mentions, design unique dashboards, and more with this platform.
8. Zoho SalesIQ
Zoho SalesIQ is a service that offers your advertising, sales, and support teams digital customer engagement capabilities to interact with site visitors at every phase of the client lifecycle. The all interactive and analytical platform enables you to initiate the right conversation at the appropriate moment, encouraging proactive client interaction.
9. Zoho Books
The needs of various enterprises can be met by this internet GST accounting tool. It keeps your company in compliance with GST, synchronises your work amongst several divisions, and automates your internal business processes. Some features are as follows-
Receivables: Consists of retail invoices, reminders for payments, and methods for online payments.
Payables: Provides the ability to create purchase orders.
10. Zoho Desk
Large-scale client acquisition and retention are made possible by this omnichannel marketing customer service software. It makes sense that it is the top option for more than 50,000 companies worldwide. Being the leading situationally help desk in the sector, it has the potential to increase customer satisfaction, agent productivity, and brand loyalty.
Use Cases of Zoho Products
Zoho One is a cutting-edge all-in-one business suite with more than 35 products for companies of any size and in every sector. This all-encompassing platform is made to increase sales and control both and front back-end business operations. Additionally, it can improve teamwork and communication to produce better workflows.
The essential HR processes for any firm are made simpler by this HR software from ZOHO. It is effective in developing personnel, making HR management flexible, and allowing users to quickly react to changes.
Key Features of Zoho
Work breakdown framework, incident management, universal add, several task views, a Gantt chart, interdependence, and many more features are offered by task management as well as task automation. Some of these are:
- Time tracking: Timer, timesheet, and invoicing features are all included.
- Charts and reporting: Among other reports, I have produced problem reports, payroll reports, and task reports.
- Problem tracking and SLA: Helps in providing timely customer service and problem solving.
- Collaboration within a team: Provides a variety of features, including feeds, chat, comments, forums, documents, etc. and integrates various ZOHO products as well as those from other companies quickly.
- Marketplace: Facilitates efficient use of the Google Apps Marketplace.
Conclusion
It is simple to join a big company group that is already utilising a variety of ZOHO goods. Additionally, using top-notch tools from companies like Zoho People, Zoho Books, Zoho Invoice, Zoho Projects, and Zoho Desk will give your company a clear advantage over competitors. These ZOHO solutions have been essential to streamlining company operations due to their availability on numerous platforms, including the web, Mac OS, and Android.
